| Our primary goal is customer satisfaction. Selling furniture is a distant second. We want you to be completely satisfied with your Lone Star purchase. I have sold several pieces of my furniture sight unseen and not once have I had a dissatisfied customer. I had one customer actually say "This looks so nice. I feel like I owe you more money". I had another say "I've seen this same furniture at other places for a lot more money. You need to raise your prices." TERMS OF WARRANTY If you are not completely satisfied with your purchase, simply return it within 24 hours of purchase in its original condition and packing and I'll refund your money. No questions asked. All of our furniture sold by Lone Star Furniture is not only backed by us, but by the manufacturer as well. The manufacturer offers a 1 year warranty on all leather and upholstered items. If you have an issue with your furniture, simply bring the furniture back to our warehouse, with proof of purchase (This also includes any items that may have been delivered). At that point, we will help get the item exchanged with the manufacturer/supplier or we will remedy any defects in materials or workmanship, due to manufactures defect. Most of our mattresses have a 10-20 year manufactures warranty. Most issues will be covered under this warranty and the mattress will be remedied or replaced. Although, due to state health laws, once a mattress has been opened from its original packaging, it can not be returned for any reason other than a manufactures defect. |
(903)879-5696
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